Terms & Conditions

Last Updated: September 29,2025

Welcome to Cierra Noel (cierranoel.com). By accessing or using our website, booking services, or purchasing products, you agree to the following Terms & Conditions. Please read them carefully.

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1. General Use

• This website is owned and operated by Cierra Noel.

• By using this site, you agree to comply with these Terms & Conditions and all applicable laws.

• If you do not agree, please do not use our services or website.

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2. Services & Bookings

• All appointments must be booked through our booking system (acuity) or directly via cierranoel.com.

• A deposit may be required to secure your appointment. Deposits are non-refundable but may be transferable at our discretion.

• Please arrive on time for your appointment. Late arrivals may result in shortened service time or rescheduling.

• No-shows may result in forfeited deposits and may limit future booking availability.

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3. Products & Purchases

• We strive to ensure product descriptions and pricing are accurate; however, errors may occur. We reserve the right to correct errors and update information at any time.

• All sales are subject to availability.

• Due to hygiene and safety reasons, hair products and wigs are non-returnable and non-refundable once opened or used.

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4. Payments

• Payments must be made through our secure payment processors at the time of booking or checkout.

• We accept major credit/debit cards and other listed payment methods.

• Prices are subject to change without prior notice.

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5. Cancellation & Refund Policy

• Appointments canceled with less than [insert hours, e.g., 24 hours] notice may result in a loss of deposit.

• Products may only be refunded or exchanged if defective or incorrect upon delivery. Please contact us within 7 days of receiving your order.

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6. Intellectual Property

• All content on this site (logos, text, photos, videos, graphics) is the property of Cierra Noel and may not be copied, reproduced, or distributed without permission.

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7. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages resulting from the use of our services or products.

• Results from hair services and products may vary based on individual hair types and care.

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8. Privacy

• Your use of this site is also governed by our Privacy Policy.

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9. Changes to Terms

• We may update these Terms & Conditions at any time. Updates will be posted on this page with a new “Last Updated” date.

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10. Contact Us

If you have questions about these Terms & Conditions, please contact us:

📧 [cierranoel08@gmail.com]

📞 (408) 380-2323

📍 3129 Kingsley Drive, Suite 1040, Pearland, TX 77584